Inspirational motto to live by

“Never row upstream and fight the currents of life, or passively wait for the tides to change. To get to your destination, calibrate your inner compass, adjust your sails to the winds, and look up at the guidance of the stars.”

― Anthon St. Maarten

 

Detailed Resume (click here to open)

Work Experience

Assistant Manager 

Bay Hotel, LLC 

Tampa, FL

02/2023 - Present

Duties and Related Skills:

Excellent interpersonal and communication skills. 

Ability to address guest concerns. 

Oversee daily hotel operations. 

Coordinate between departments for seamless workflow. 

Implement and enforce hotel policies and procedures. 

Collaborate with housekeeping and maintenance teams. 

Proactively address maintenance issues. 

Performed monetary transactions during long night hours. 

Addressed late-night room changes, customer complaints, requests, and questions. 

Calculated the workday audit balance during Midnight hours 


IT Technician Assistant 

Georgia Southern University, Henderson Library Systems

Statesboro, GA

05/2022 - 01/2022

Duties and Related Skills:

Assists users with technology issues

Monitor and complete helpdesk tickets.

Maintain and operate the 3D Printer and 3D scanner.

Perform computer repairs and upgrades.

Monitor computers within the library to ensure high availability.



Front Desk Agent

Hometowne Studio Extended Stay

Covington, GA

05/2021 - 08/2021

Duties and Related Skills:

Checked people into rooms and extend their reservation.

Responsible for handling all transactions.

Communicated with tenants on their balance and due date.

Closed and opened the front office for business.



IT division Intern

Fulton County Schools

Atlanta, GA

06/2019 - 08/2019

Duties, Accomplishments and Related Skills:

Reimaged laptops for new teachers before the fall semester. 

Collaborated with others to perform overall tasks more efficiently.

Delegated to organize the surplus inventory of laptops.

Took charge in cleanup of packaging materials and old electronics.



Night Auditor

Econo Lodge Inn & Suites

Tampa, FL

05/2016 - 07/2016

Duties, Accomplishments and Related Skills:

Performed monetary transactions during long night hours.

Addressed late-night room changes, customer complaints, requests, and questions. 

Calculated the workday audit balance during Midnight.


Education

Georgia Southern University

Statesboro, GA United States

Bachelor's degree 12/2022

Major: Information Technology

Specialization: Cybersecurity


East Georgia State College

Swainsboro, GA United States

Associate's degree 12/2020

Major: Mathematic 

Certification/Skills

Google IT Support Professional Certificate

Coursera

August 2018

Contact me @ Employee@dedricbakergsu.com for more information, questions, or concerns.